327: Identifying Pain Points and Bottlenecks in Your Business Processes

Event Storming is a workshop that helps people discover and learn how a business operates

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Maximizing Productivity and Quality in Collaborative Software Development

Bandwidth concerns can slow down our work, so working on small raw output rather than large polished chunks is better to improve productivity. Plan your work for months, weeks, or days. Use messaging apps and cloud-based documents instead of relying solely on email, calendars, and assistants. To ensure effective division of work, consider the relationship between workflow and structure, how to handle large projects, the approach to project management, the level of accountability for project outcomes, visibility across all projects, project initiation, cancellation, and completion, and the role of rhythm and tempo in the workflow. The goal is to optimize workflow to minimize waste and maximize value creation.

In collaborative team projects, relationships play a crucial role. It's important to allow local methods and tools to flourish instead of imposing uniformity. Prioritizing workflow coordination and improvement is more valuable than seeking a one-size-fits-all solution. All teams should be free to perform their work and enhance their processes.

During the Iteration Planning Meeting (IPM), the project team convenes, including stakeholders, programmers, testers, and project managers. The stakeholders evaluate the estimated stories and sort them based on business value. The goal of each iteration is to complete stories and produce data. Ideally, an iteration should contain stories equivalent to the number of developers on the team. It's important to focus on stories rather than tasks within stories. Programmers should choose and own the stories rather than managers assigning them.

To maintain code quality, a specialized team creates systems tools and implements best practices. However, centralized quality teams may need help with the teams they assist. Assigning cross-team members to the quality team fosters a culture of quality and collaboration, guaranteeing that all teams strive for excellence in software development.

Identifying Pain Points and Bottlenecks in Your Business Processes

During an Event Storming session, the main objective is identifying pain points and bottlenecks. These pain points indicate a need for more clarity in a particular process. Missing validation, product features, or engineering implementations can cause them. It is crucial to express these inefficiencies so they can be addressed later explicitly. To make it easier to identify these pain points, they are marked with a red sticky note.

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