236: Prioritizing Customer Value through BDD and Impact Mapping

Collaboration through feedback and improving systems with Event Sourcing

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Unrelated: Growth and Resolution through Collaborative Feedback

To progress and improve, all parties must schedule a meeting to discuss feedback. By working together towards a common goal, both parties can achieve resolution and growth. The conduct and skill of exemplary engineers can impact the code we produce, the algorithms we implement, and our choices. When someone blames you, resisting the urge to retaliate is essential. Responding with blame will only worsen the situation and may come across as making excuses. Instead, take a step back and consider the dynamic between both parties. Reflect on what each person may be contributing to the issue. 

Appreciation is a powerful motivator and can help build positive relationships. Coaching can also be valuable in assisting others to improve their skills and knowledge. It is often said that all advice stems from personal experience. The receiver needs to engage with feedback and understand its origin. If you want to show appreciation for the feedback received, consider conversing with the person who provided it. Discuss their data and arrangements and consider the advice and expectations that come with it.

Off Topic: Ensuring Reliability with Event Sourcing

Event sourcing is an iterative and flexible design approach. We need to ensure that our products are reliable. This is not the same as AB testing, which focuses on user behavior through an established UI. Instead, it pertains to how a business plans to provide value to its customers. 

It is invaluable to trace back potential issues in time, whether three months ago or even years ago. In that case, we need to have the ability to investigate and identify what caused this error. Event sourcing provides a mechanism to debug the timeline for the whole system.

Current Work: Prioritizing Customer Value through BDD and Impact Mapping

Behavior Driven Development (BDD) starts with analyzing customer requirements and developing automated tests to ensure quality. A feedback loop is established to drive improvement and ensure customer satisfaction while focusing on the value provided to the customer rather than software features.

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