183: Driving Business Outcomes with Impact Mapping

Moving quality forward within Agile teams and focusing efforts towards delivering business outcomes with Impact Mapping

Thank you for reading Snippets of Text. Snippets from media about tech, programming, parenting, and more. This is a preview of a post available exclusively to paying subscribers. You can get unlimited access to all articles by purchasing a subscription.

Off Topic: Driving Quality Forward

Technical quality teams should communicate and provide concise documentation. They should identify and address potential problems and build relationships with other teams. Software metrics, quality gates, CI/CD, and user feedback can be used to assess and improve technical quality. Balancing technical and business needs is key.

Centralized quality teams may face tension with those they support. As a team in engineering leadership, you aim to maintain high technical quality while focusing on the core business. It's essential to approach quality efforts with a performance engineer mindset and set clear goals for teams. Set targets for each quality metric and watch progress toward achieving these targets.

[^1]: Staff Engineer: Leadership Beyond the management track

Current Work: Driving Business Outcomes with Impact Mapping

Impact Mapping is a technique for strategic planning. It aligns team activities with business objectives by communicating assumptions. Impact mapping is a technique for better understanding how you can influence business outcomes. With impact mapping, you go beyond a formal requirements document; instead, you try to work out what impacts the business is trying to make. Do they want to increase sales? Is their goal to increase market share? Do they want to enter a new market? They may want to increase engagement to create loyal customers with a higher lifetime value.

Thanks for looking at the free preview of Snippets of Text. Please consider subscribing to the paid version if you find my work helpful. This way, I can spend more time developing new ideas to share with you.